Business Solutions Partner - Enterprise AI

The role

This role transforms how business functions use AI, automation, and enterprise technology. You will partner with teams across GTM, Customer Success, Support, Legal, Finance, and Partner Operations to identify and build AI-driven solutions.

What you will do

• Build and maintain the AI and tool inventory for assigned functions
• Find unused or duplicated AI features and document findings
• Track renewal dates and flag contracts for build-vs-buy decisions
• Run discovery interviews and map current processes
• Prepare inputs for build-vs-buy analysis and business cases
• Build prototypes and simple agents with Claude and Copilot
• Write technical requirements for Enterprise AI Engineers
• Serve as the named Business Solutions Partner for assigned functions
• Configure and deliver declarative Salesforce solutions
• Track adoption and report hours returned or spend avoided

Required qualifications

• 2–4 years of relevant experience as a business analyst, business solution partner, business systems analyst, Salesforce administrator or operations analyst
• Hands-on Salesforce administration experience (Sales Cloud and/or Service Cloud), including Flow Builder, validation rules, permission sets and reporting
• Salesforce Certified Administrator, or obtained within the first six months in the role
• Daily, practical use of AI tools such as Claude, Copilot or similar, with solid prompt design and an understanding of their limits
• Strong spreadsheet and data fluency
• Process mapping and structured interviewing skills
• Clear written and spoken English
• Must be located in Costa Rica and able to maintain consistent working overlap with U.S. business hours

Nice to have

• Experience putting an AI or automation solution into a live business process and measuring the result
• Familiarity with GTM processes or Support operations, Finance, Legal or Partner operations
• Basic financial literacy
• Exposure to SQL, APIs or low-code tools
• Interest in using Claude Code under guidance
• Salesforce Certified Advanced Administrator, Business Analyst or Agentforce Specialist
• Experience in an Agile team; familiarity with Jira, Asana or similar
• Bilingual English/Spanish

Benefits

• Health coverage
• Paid parental leave
• Generous paid time-off and holidays
• Quarterly self-care days off
• Stock options
• Equipment and support for home or office work
• Access to LinkedIn Learning platform
• Quarterly wellness education sessions

About the company

6sense's mission is to multiply what matters: growth, retention, and efficiency. They value winning as one team, staying curious, doing the right thing, owning the outcome, and creating belonging.