Principal Imminent Risk (Law Enforcement) Specialist

The role

You will lead a 24/7 team of Senior and Junior Specialists while staying hands-on in the work. You will build the team from the ground up, including hiring, onboarding, and setting up processes.

What you will do

• Own the team's success and run day-to-day operations across all three shifts
• Cover senior specialist duties on the day shift
• Review and label content
• Handle edge cases and escalations from Junior Specialists
• Flag imminent-risk cases in line with client guidance
• Build and maintain the team's shift schedule
• Run final interviews for Junior Specialists, onboard and train new hires, and set up team processes
• Run calibration sessions and review QA results
• Serve as 10a Labs' and the client's main point of contact
• Support team wellbeing and support the Program Manager

Required qualifications

• At least 4 years in law enforcement or related work
• Training in at least one relevant area: crisis intervention, threat assessment, or violent crime
• Investigative experience with violent content, credible threats, or violent extremist material
• Experience supervising shifts or teams
• Experience building and managing schedules for shift work
• Comfortable reviewing distressing material on a regular basis
• Strong judgment on ambiguous, high-stakes cases
• Clear, confident communication with the Program Manager, team members, and client stakeholders
• Flexible and comfortable with ambiguity while standing up a new team
• Must be a U.S. person (U.S. citizen, lawful permanent resident, or other protected individual) based in the United States
• Must be able to pass a background check
• Reliable internet and a quiet, private workspace suitable for reviewing sensitive content

Nice to have

• Experience launching a new team or operation
• Trust & Safety familiarity

Benefits

• Dedicated mental health support and wellness resources
• Generous PTO
• 401(k) plan

Before you apply

• Must be a U.S. person (U.S. citizen, lawful permanent resident, or other protected individual) based in the United States
• Must be able to pass a background check

About the company

10a Labs is the safety and threat-intelligence layer trusted by frontier AI labs, AI unicorns, Fortune 10 companies, and leading global technology platforms.