Junk Removal and Customer Service

The role

As a Customer Experience Lead, you will deliver customer service and perform junk removal. You will lead pricing conversations, close on-site sales, and operate box trucks.

What you will do

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks
• Lift, carry, load, and maneuver items up to 75+ lbs
• Represent our brand with integrity, professionalism, and a sharp appearance
• Participate in daily recorded role-play scenarios

Required qualifications

• Physically fit
• Excellent problem-solving skills
• Organizational abilities
• DOT Medical Certification

Nice to have

• No prior junk removal experience required

Benefits

• Base hourly rate
• Tips
• Uncapped profit share & performance incentives
• Overtime
• Career advancement pathways
• Medical coverage
• Vision coverage
• Dental coverage
• Retirement options

Before you apply

• Must maintain availability for 4 weekdays + 1 weekend day every week

About the company

Southwind is the owner of 1-800-GOT-JUNK? and the highest-performing franchise group. They are a company built on integrity, teamwork, and ongoing development.