Manager, Community - BioShock Franchise

The role

The Manager, Community will drive the community management vision, strategy, and execution for the BioShock franchise. This role focuses on engaging players on Steam, Discord, and Reddit to act as a player advocate for development and marketing teams.

What you will do

• Engage and build relationships with players across Steam, Discord, Reddit and more
• Partner with Brand, Social, Influencer, Communications, and Development to champion player needs
• Create and maintain a feedback loop for title communities
• Use analytics and social listening tools to identify and quantify player needs
• Assist marketing, social, and communication teams with coordination of marketing requests
• Work with external agencies to build player response messaging plans and moderation guides
• Collaborate with cross-functional publishing partners to define community growth strategies
• Develop and execute community programs to promote the fan base
• Identify key creator opportunities to engage and grow communities
• Develop community engagement and growth performance metrics and reports

Required qualifications

• 4 - 6 years working in a comparable digital community building and/or social role within gaming, media or entertainment
• Deep understanding of community management platform nuances
• Knowledge of the creator and influencer ecosystem (especially Steam, Reddit, Twitch, YouTube, Discord)
• Extensive knowledge of analytical tools such as LevelUp, Radarly, Discord analytics, Tubular, and Sprinklr
• Extensive knowledge of the video game landscape
• Specific knowledge of the BioShock franchise
• Ability to aggregate, synthesize, and analyze data

Nice to have

• gaming enthusiast with a passion narrative, single-player games
• intimately familiar with all of the BioShock franchise games

Benefits

• medical, dental, vision, and basic life insurance coverage
• 14 paid holidays per calendar year
• paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
• up to 10 paid sick days per calendar year
• paid parental and compassionate leave
• wellbeing programs for mental health and other wellness support
• family planning support through Maven
• commuter benefits
• reimbursements for fitness-related expenses
• 401(K) plan
• Employee Stock Purchase Program

Before you apply

• 2K Publishing is unable to provide visa sponsorship or assistance for this position
• All candidates must be legally authorized to work in United States without requiring current or future employer sponsorship

About the company

2K creates iconic video games including NBA 2K, BioShock, Borderlands, Mafia, Sid Meier’s Civilization, and XCOM. Their portfolio is brought to life by influential game development studios like Visual Concepts, Firaxis Games, and Hangar 13.