Senior Technical Director, Live Operations

The role

You will direct the live operation of a AAA free-to-play, cross-platform action game. You will direct frontend engineering for online systems and manage Backend Engineering and Build Engineering teams.

What you will do

• Set the technical vision and roadmap for online services
• Manage the Backend Engineering and Build Engineering leads and their teams
• Own release management including cadence, patch and hotfix orchestration, and safe rollout
• Own launch readiness and live health including capacity, scale and availability testing, observability, and incident response
• Direct build engineering including CI/CD, submission pipelines, and automation
• Partner with Product Management and Analytics to turn product strategy into online services capabilities
• Partner with 2K Core Technology teams to identify and manage shared technology requirements
• Maintain and extend pipelines for experimentation, segmentation, telemetry, player insight, and remote configuration
• Deliver engagement tooling such as live events, offers, messaging, and store merchandising
• Direct development of pipelines and runtimes for frontend systems including authentication, matchmaking, social features, and commerce

Required qualifications

• 10+ years of engineering experience
• 5+ years of leadership on AAA cross-platform Live Services games
• 2+ years of leadership in frontend systems for AAA cross-platform Live Services games
• Experience operating a shipped live service
• Unreal Engine fluency including core object model, referencing patterns, threading patterns, and core frameworks, specifically including Online Subsystem
• Command of distributed backend architecture and of software patterns for maintainable, debuggable systems
• Experience delivering experimentation and telemetry pipelines with Product partners

Nice to have

• Experience with Unreal Engine 5
• Experience launching free-to-play titles, including commerce and monetization
• Experience with player safety or anti-toxicity systems
• Experience with publisher shared-technology and first-party partners

Benefits

• Medical, dental, vision, and basic life insurance coverage
• 14 paid holidays per calendar year
• Paid vacation time ranging from 15 to 25 days or eligibility to participate in the Company’s discretionary time off program
• Up to 10 paid sick days per calendar year
• Paid parental and compassionate leave
• Wellbeing programs for mental health and other wellness support
• Family planning support through Maven
• Commuter benefits
• Reimbursements for fitness-related expenses
• 401(K) plan
• Employee Stock Purchase Program

Before you apply

• The position is for an existing vacancy

About the company

31st Union is a diverse team of developers driven by a passion for their art and a culture of inclusivity to build games.