Deal Desk Manager

The role

The Deal Desk Manager will support the growth of the Global Sales organization by providing operational excellence in deal support for complex transactions. This role involves owning the Deal Desk process, partnering with Sales and Legal, and providing leadership within the Revenue Operations team.

What you will do

• Own the Deal Desk Process including pricing review, structuring non-standard deals, discount approvals and booking accuracy
• Build strong relationships with the dedicated sales region and drive quarter-end readiness
• Partner with Legal to triage redlines and assist in negotiating commercial terms
• Partner with Sales Operations and Systems teams to improve forecasting and system enhancements
• Maintain and help evolve pricing guidelines, approval matrices, and standard terms and conditions
• Prepare clear, concise deal summaries and recommendations for executive approvers
• Ensure clean handoffs to Billings, Order Operations and Finance
• Provide indirect management/mentorship of less-experienced Deal Desk team members

Required qualifications

• 5+ years of experience in a sales-partnering role (Deal Desk, Sales Operations, Business Operations, Quote Operations)
• Proficiency in Salesforce CPQ (or other CPQ application)
• Proficiency in Excel (or equivalent collaborative spreadsheet app)
• Strong written and verbal communication skills
• Ability to present to sales leadership
• Solid understanding of the Quote-to-Cash Cycle
• Demonstrates initiative, self-motivation, and a drive to achieve results
• Exceptional interpersonal, verbal, and written communication skills
• Collaborative team player
• Upholds the highest standards of ethics and integrity
• Thrives in a fast-paced, dynamic environment and adapts quickly to change
• Bachelor’s Degree

Nice to have

• 1-2+ years of indirect or direct management or mentorship of less-experienced team members
• History of significantly contributing to company-wide initiatives

Benefits

• medical, dental and vision plan
• family planning benefits
• health savings account
• flexible spending account
• transportation savings account
• 401(k) retirement savings plan with company match
• life, accident and disability coverage
• business travel accident insurance
• employee assistance programs
• disability insurance
• other well-being benefits
• 5 days set aside as volunteer time off (VTO)

About the company

Tanium is the Autonomous IT company. The company is recognized as a Leader in the inaugural 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, the IDC MarketScape, and The Forrester Wave™.