Supervisor, Patient Support

About the job

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Supervisor, Patient Support is responsible for leading and developing an assigned Patient Support team while overseeing the day-to-day operations and performance of the function. This role ensures operational effectiveness, supports employee development, and delivers exceptional patient service throughout the customer journey. The Supervisor provides leadership, coaching, performance management, and operational oversight to drive team engagement, accountability, and achievement of departmental goals. This position partners cross-functionally…