Order Quality Analyst

About the job

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. Position Summary The Order Quality Analyst evaluates the quality, accuracy, compliance, and integrity of patient orders throughout the order lifecycle. This role conducts holistic end-of-process audits before critical milestones, including prior authorization, claim submission, and patient or shipment readiness, and performs targeted quality control reviews at key process junctions to identify defects early and reduce rework. The analyst identifies system, process, data, and human performance issues and translates audit findings, trends, and…