Product Manager (On Demand Delivery Execution)

The role

The Product Manager will define and drive the roadmap for features and services powering the on-demand logistics execution platform. This role involves improving back-end systems to support a network of 20,000 last-mile drivers.

What you will do

• Define and drive the roadmap for features and services that power the on-demand logistics execution platform.
• Innovate and improve back-end systems for scalable delivery execution.
• Work with engineering, design, operations, and executive teams to enhance driver and logistics systems.
• Translate business needs into actionable and measurable projects.
• Define and monitor key metrics like delivery times, driver utilization, and cost per delivery.
• Conduct workshops with stakeholders to elicit detailed functional requirements.
• Document requirements including OKR and BRS for engineering teams.
• Coordinate cross-functional teams including engineers, BI analysts, and UI designers.
• Perform user acceptance testing to validate functionality.
• Manage projects by setting timelines and leading development teams from design through to release.

Required qualifications

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems/Computer Science/Engineering/Commerce)
• At least 4 years of experience in product management, business analysis, or a related role
• Execution skills to define and execute a detailed product roadmap
• Understanding of on-demand delivery challenges including real-time logistics and driver management
• Solution-oriented, proactive, accountable, and motivated
• Strong analytical skills to use data to inform decisions
• Familiarity with back-end systems, APIs, and technologies like route optimization algorithms and real-time tracking
• Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies
• Exceptional organizational and communication skills
• Attention to detail regarding product development and documentation
• Customer advocate focus for drivers and customers

Nice to have

• Experience in an agile/iterative project management and development environment
• Prior experience in logistics, on-demand delivery platforms, or e-commerce

Benefits

• Market-related Total Remuneration Package
• Hybrid working model
• Mentorship programme
• Free access to courses on MyAcademy, Udacity, Coursera, and more
• Regular social events and out-of-office activities
• Staff discount
• Birthday leave
• Choice of Mac or Windows and monitor setup
• Confidential counselling, legal support and financial guidance
• Free parking

Before you apply

• Applicants from previously disadvantaged groups and people with disabilities will be given preference

About the company

Takealot.com is South Africa’s leading online retailer. The Takealot Group includes Takealot.com and Mr D.