Advertising Account Manager, Mandarin & English (Cross-Border)

The role

You will manage a portfolio of Mandarin-speaking Marketplace sellers to drive adoption and performance on Takealot's Sponsored Advertising platform. You will deliver platform training, develop media plans, and monitor campaign performance to meet revenue targets.

What you will do

• Meet and exceed advertising sales targets and identify upsell opportunities.
• Drive adoption of the self-service Sponsored Advertising platform through Mandarin training.
• Serve as the primary point of contact for a portfolio of international sellers.
• Develop tailored media plans and advertising strategies for top-tier sellers.
• Monitor live campaign performance against KPIs and generate performance reports.
• Coordinate the collection of creative assets and manage campaign integration.
• Ensure managed services campaigns are invoiced accurately and on time.
• Develop and implement acquisition strategies to grow the international seller base.
• Collaborate with creative, analytics, campaign management, and CRM teams.
• Contribute to educational webinars and training sessions in Mandarin.

Required qualifications

• Mandarin proficiency (spoken and written)
• English proficiency (spoken and written)
• Bachelor's Degree or Advanced Diploma in Marketing, Business, Commerce, or a related field, or minimum 5 years of demonstrated account management experience
• Minimum 3 years' experience in advertising sales and/or account management
• Solid experience in digital marketing and advertising (search, display, sponsored ads, or programmatic)
• Demonstrated ability to use data and campaign metrics to drive commercial recommendations
• Strong consultative sales skills
• Excellent relationship management skills

Nice to have

• Experience working in or with e-commerce marketplaces (e.g. Takealot, Amazon or similar)
• Familiarity with retail media platforms and self-service advertising tools
• Experience with campaign analytics platforms
• Understanding of cross-border e-commerce dynamics, particularly between China and emerging markets
• CRM platform experience and comfort working with performance dashboards and reporting tools

About the company

takealot.com is South Africa's leading e-commerce platform and a member of the Prosus ecosystem. The company is entrepreneurial, dynamic, and aims to be the leading e-commerce company in Africa.