Manager, International Benefits Operations

The role

The Manager, International Benefits Operations manages tactical country-specific benefits operations outside North America and global programs. This role manages a team of 3 and handles stakeholder management with vendors, brokers, Payroll, HR Technology, Finance, and local HR teams.

What you will do

• Oversee management of benefits operations for International harmonised countries including UK, Spain, India, Ireland, and Turkey
• Manage the international benefits operations team
• Support management of all benefit plans outside of North America
• Manage vendor and broker relationships and serve as an escalation point
• Support the renewal process by providing census, cost, and utilization data
• Support internal teams by managing RFP processes from an operational perspective
• Review configurations, file integration set-ups, and undertake testing for new programs or changes
• Ensure compliance with local regulations, payroll, and government data submissions
• Manage global program operations such as Fitness reimbursement, EAP, family building, business and assignee medical
• Manage operational aspects of non-North American country-specific and global benefit program projects

Required qualifications

• Bachelor’s degree
• minimum of 4 years’ international benefits operations experience
• Knowledge of plan structures and familiarity with typical benefits offerings across all territories
• Understanding of all applicable statutory regulations, filings and compliance obligations related to employee benefit programs
• Exceptional high-touch customer service and follow-up skills
• Understanding of, and sensitivity to, cultural and regional differences
• Deep understanding of benefits plan configurations, integrations and reporting functionality in Workday
• Strong analytical, problem-solving, interpersonal and vendor management skills
• Excellent written, verbal, influencing and presentation skills
• Detail-oriented and take ownership of keeping track of and closing out open items
• Proficiency with Word, Excel, PowerPoint and Google Suite
• Project management experience is required

Benefits

• private medical and dental insurance
• virtual GP
• health cash plan for preventative medical costs
• matching pension policy up to 4%
• workplace savings scheme for short-term savings
• £50 monthly fitness reimbursement
• 24/7 mental wellbeing support
• family building and menopause support
• Employee Stock Purchase Plan with 15% discount
• Cycle to Work scheme
• 4x salary death in service insurance
• 66% of salary income protection

About the company

Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. They develop and publish products principally through Rockstar Games, 2K, and Zynga.