Tenableinc
Technical Support Engineer - Future Opportunities - Columbia MD/Hybrid
US. Posted 16 months ago
The role
You will troubleshoot complex issues and guide customers through vulnerability management and compliance tools. You will collaborate with Sales, R&D, and Customer Advocacy teams to deliver support.
What you will do
- Troubleshoot complex issues
- Guide customers through vulnerability management and compliance tools
- Collaborate with Sales, R&D, and Customer Advocacy teams
- Contribute knowledge articles and insights
Required qualifications
- Technical degree or equivalent experience
- Experience in networking
- Experience in Linux OS
- Experience in Windows OS
- Knowledge of cloud and cybersecurity concepts
- Customer support experience
- Excellent communication skills
- Ability to work onsite/hybrid in Columbia, MD
- Must already be authorized to work permanently in the U.S.
Nice to have
- Experience with tools like Nessus, SIEMs, virtualization, SQL, or scripting
- Bilingual skills (Spanish, Portuguese)
About the company
Tenable is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk.