Services Architect

The role

The Services Architect leads the design and execution of consulting service offerings, courses, and enablement programs. This role provides technical guidance, mentors Associate Services Architects, and aligns the portfolio with product roadmaps.

What you will do

• Shape the Professional Services Portfolio by proposing new offerings
• Design and update consulting service offerings and educational material
• Maintain technical and lab quality standards across the portfolio
• Advise the Senior Director on offering strategy and delivery risk
• Review user and technical requirements for completeness
• Create collateral and live demonstration recordings
• Perform content reviews to ensure quality and alignment
• Periodically teach customer classes or deliver service engagements
• Manage assigned projects and provide delivery oversight
• Mentor and develop Associate Services Architect colleagues

Required qualifications

• 5+ years of overall experience in Information Security
• 1+ years of experience in vulnerability management and broader cybersecurity operations
• 3+ years of professional services, technical support, or sales engineering experience
• Proven experience designing and delivering technical curricula, training, and customer enablement programs
• In-depth knowledge of Windows and Linux operating systems
• In-depth knowledge of TCP/IP networking
• Working knowledge of web application security, container security, cloud environments (AWS/Azure), and ICS/SCADA systems
• Familiarity with security assessment tools such as Nessus, Kali Linux, and Metasploit
• Strong written and verbal communication skills
• Strong interpersonal skills
• Ability to work remotely in a self-directed manner and as part of a geographically distributed team

Nice to have

• B.S. degree in Computer Science or a related field
• In-depth expertise in at least one of: web application security, container security, cloud environments (AWS/Azure), or ICS/SCADA systems

Benefits

• medical, dental, vision, disability and life insurance
• 401(k) retirement savings with company match
• employee stock purchase plan
• employee referral program
• flexible spending accounts
• Employee Assistance Program (EAP)
• education assistance
• parental leave
• paid time off (PTO)
• company-paid holidays
• health and wellness events
• community programs

About the company

Tenable is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk.