Tenableinc
Customer Success Manager
Japan - Office - Tokyo. Posted a month ago
The role
The Customer Success Manager will establish and drive sales activities for software products within a designated geography. This role involves working with existing customers and partners to improve their IT security roadmaps and grow revenue.
What you will do
- Consultatively work with customers to define improvements in their IT security roadmap.
- Grow revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts.
- Meet Quarterly and Annual Revenue Targets.
- Manage client relationship through all phases of the sales cycle.
- Provide a consultative solutions sales process to prospects to enhance security practices.
- Conduct one-on-one and group sales presentations.
- Provide account management to an existing territory.
- Track customer information, forecasts and reports.
- Develop and maintain prospect and customer list based on strategic marketing data.
- Plan and strategize marketing activities with the Marketing and Channel teams.
Required qualifications
- Experience selling On-Demand, SaaS solution or subscription based product to a diverse customer base.
- BA/BS degree.
- 3+ years of sales experience focused on growing existing business or new business.
- Large account management or project management experience.
- Proven track record for closing large and mid size companies.
- Ability to adapt, overcome objections, and learn complex solutions.
- Strong time management skills.
- Create new business opportunities through in-depth conversations and relationship building.
- Proven track record of growing business from an established client base.
- Consistent and documented track record for achieving monthly/quarterly/annual target metrics.
- Strong oral and written communication skills.
- Ability to work in a fast paced, team environment with revenue deadlines.
Nice to have
- Network Security background
About the company
Tenable is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk.