Tennesseetitleloansinc
Manager In Training
Memphis, TN. Posted 25 days ago
The role
You will work directly with customers, asking questions, handling objections and guiding them through financial decisions, both inbound and outbound. The role is a sales-focused training path with structured coaching and advancement opportunities.
What you will do
- Work directly with customers to understand their needs and guide them through financial solutions
- Handle both inbound and outbound conversations
- Ask follow-up questions and help customers make decisions, including about money
- Make outbound calls
- Stay engaged when customers hesitate or say no
- Take feedback and apply it immediately
Required qualifications
- High School Diploma or equivalent
- Must be able to work 40 hours per week, including Saturdays
- Satisfactory completion of pre-employment screenings
- Reliable form of personal transportation and valid Driver's License
- MUST have collections experience
- Fluent in English
Nice to have
- Customer service, sales, or collections experience
- Comfortable speaking with customers over the phone and in person
- Strong communication skills
- Ability to learn quickly and adapt
- Fluent in Spanish
Benefits
- Majority company paid Health, Dental and Vision
- 401k Program
- Company paid Life and Disability Insurance
- 2 weeks paid vacation, 6 paid holidays, 2 PTO and 5 sick days
- Fast-track advancement opportunities
- Structured training and ongoing coaching
- Monthly bonus potential
Before you apply
- Collections experience is required
- Pre-employment screenings must be completed satisfactorily
- A valid Driver's License and personal transportation are required
About the company
The employer describes itself as an industry leader offering a start to your career with structured training and ongoing coaching. The posting does not give further details about the company.