Manager In Training

The role

You will work directly with customers to understand their needs and guide them through financial solutions. The role includes inbound and outbound conversations, including conversations about money.

What you will do

• Work directly with customers to understand their needs
• Guide customers through financial solutions
• Handle inbound and outbound conversations
• Ask follow-up questions and help customers make decisions, including conversations about money
• Make outbound calls
• Handle hesitation or rejection from customers
• Take feedback and apply it immediately

Required qualifications

• High School Diploma or equivalent
• Able to work 40 hours per week, including Saturdays
• Satisfactory completion of pre-employment screenings
• Reliable form of personal transportation and valid Driver's License
• Comfortable asking direct questions
• Comfortable staying engaged in conversations that may feel uncomfortable at times

Nice to have

• Customer service, sales, or collections experience
• Comfortable speaking with customers over the phone and in person
• Strong communication skills
• Ability to learn quickly and adapt
• Fluent in English and Spanish

Benefits

• Majority company paid Health, Dental and Vision
• 401k Program
• Company paid Life and Disability Insurance
• 2 weeks paid vacation
• 6 paid holidays
• 2 PTO days
• 5 sick days
• Monthly bonus potential
• Structured training and ongoing coaching
• Fast-track advancement opportunities

Before you apply

• Pre-employment screenings must be completed satisfactorily
• A valid Driver's License and reliable personal transportation are required

About the company

An industry leader offering structured training and ongoing coaching. The team environment is focused on your success.