Assistant Store Manager - Plaza Frontenac

The role

The Assistant Store Manager will manage total store operations and develop a team to create a profitable and customer-centric environment. They will support product flow and apply merchant and customer service skills to curate an in-store experience.

What you will do

• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador
• Facilitates an energized pace, positive service environment and team development
• Delivers high-quality product services such as branding, debossing, boot stretching, brim shaping, and boot shines
• Implements OMNI Channel processes and tools
• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Supports the Store Manager in creating and maintaining a succession strategy
• Provides real-time feedback, coaching and training to team members
• Delivers in-person training to new team members
• Executes visual directives and maintains store presentation

Required qualifications

• 3+ years Retail Management experience
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling & conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency
• High School Diploma
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel
• Ability to deliver excellent customer service while implementing loss prevention practices
• Able to lift up to 30lbs regularly and perform store maintenance tasks

Nice to have

• College Degree

Benefits

• Competitive salary
• Insurance plans that pay 79-90% of your health premium coverage
• 100% of your dental & vision insurance coverage for your family/dependents
• Free Boots!
• Generous employee discounts!

Before you apply

• Offers of employment may be conditional pending the completion of standard onboarding procedures

About the company

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. They handcraft Western footwear, workwear, apparel, and accessories.