Team Lead - Somerset Collection

The role

This person will manage total store operations and develop a team. They will support product flow and apply merchant and customer service skills to curate an in-store experience.

What you will do

• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Supports the Store Manager in creating and maintaining a succession strategy
• Foster a culture of strong communication and teamwork
• Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports
• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador
• Facilitates an energized pace, positive service environment and team development
• Delivers high-quality product services such as branding, debossing, boot stretching, brim shaping, and boot shines
• Upholds stock-to-sales processes, presentation standards, and manages product placement
• Maintains an effective store structure, floor plan, and appropriate fixture usage

Required qualifications

• 2+ years Retail Management experience
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling & conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency
• High School Diploma
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel
• Ability to deliver excellent customer service while implementing loss prevention practices
• Able to lift up to 30lbs regularly and perform store maintenance tasks

Nice to have

• College Degree

Benefits

• Competitive hourly compensation + incentives
• Free boots
• Generous employee discount

Before you apply

• Offers of employment may be conditional pending the completion of standard onboarding procedures

About the company

Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling. They have 42 retail stores across the country.