National Account Manager

The role

The Account Manager supports Account Executives by managing account fulfillment and day-to-day responsibilities. This role involves providing customer service across Broadcast Television and Digital to retain clients and grow business.

What you will do

• Provide support to assigned Account Executives on post-sale activity including campaign implementation, maintenance, and review.
• Interact daily with existing advertising agencies and direct clients.
• Maintain client schedules on television and digital.
• Implement special projects and promotions.
• Work in tandem with Account Executives, Marketing Director, Research Director, and Creative Services.
• Attend sales meetings and sales trainings.
• Partner with Account Executives in identifying new/incremental revenue based on campaign results.
• Assist Account Executives with maintenance of contracts, generating avails, traffic, make-goods, collection and customer service.
• Track clients audience delivery using ratings, impressions, clients KPIs, and campaign fulfillment.
• Coordinate with team to set up new customer accounts, contracts, order entry and revisions.

Required qualifications

• 1-3 years of account management in a professional, fast-paced media sales environment.
• Track record of successfully retaining and growing clients.
• Prior experience using CRM systems and MS Office suite.
• Able to make decisions and solve problems independently to support customer needs.
• Self-motivation and willingness to work as a team player.
• Demonstrate ability to be creative, flexible, and able to adapt to change with evolving priorities.
• Creative with ability to work effectively as part of a team and independently.
• Detail oriented with ability to handle and prioritize multiple tasks to meet deadlines.
• Strong written and verbal communication skills.
• Strong organization and time management skills.

Nice to have

• Knowledge of marketing solutions including broadcasting and digital advertising
• Knowledge of Google Analytics and advertising solutions

Benefits

• Two medical plan options through Blue Cross Blue Shield of Texas
• Dental and eye care coverage
• Fertility, surrogacy and adoption assistance
• Disability and life insurance
• 401(k) program with 100% match on first 4% of pay
• Nine free virtual doctor’s appointments through Teladoc
• 12 free annual therapy sessions through Spring Health
• Paid Time Off (PTO)
• Nine paid holidays per year

About the company

TEGNA Inc. helps people thrive in their local communities by providing local news and services. It has 64 television stations in 51 U.S. markets.