Sr Manager/Head of IT

The role

You will own the systems that keep the company productive and secure. This hands-on leadership role involves leading a small IT team and setting technical direction for systems, endpoints, identity, SaaS, and IT security.

What you will do

• Own the function end-to-end including systems, endpoints, identity, SaaS, office infrastructure, support, and IT security
• Lead a small team and set technical direction, priorities, and standards
• Make automation the default to eliminate toil and enable self-service
• Own core stack including SSO, SCIM, MFA, MDM, Google Workspace, and Slack
• Partner with Security on least privilege, endpoint protection, patching, vulnerability management, and incident response
• Own office technology including networking, AV, conference rooms, and physical security
• Build scalable IT systems, processes, and controls
• Evaluate, implement, and manage identity and SSO solutions
• Enable productivity and efficiency by managing systems sprawl
• Manage the operational IT department budget

Required qualifications

• Experience owning and scaling IT functions in a fast-paced technical environment
• Hands-on leader who can set direction, develop a small team, and be a strong technical contributor
• Deep experience with macOS, MDM, Google Workspace, SaaS, identity, and access
• Expertise using automation, APIs, AI tools, and Bash/Python
• Strong security experience across endpoints, identity, access, vulnerability management, and incident response
• Strong judgment and first-principles thinking

Benefits

• Remote work flexibility
• Competitive base salaries
• Flexible PTO
• Paid maternity, parental bonding, and medical leave
• Medical, Dental, Vision, and Prescription coverage
• 100% premium coverage for employees; 50% for families
• Free, confidential counseling through BetterHelp
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Up to $60/month toward fitness, mental health, or wellness
• $300 home office setup bonus after one year of employment

About the company

Tekmetric is an all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in Houston in 2017, it provides a platform for running shops, securing payments, and engaging customers.