Senior Experience Designer

The role

You will play an active role in the delivery and design of technology projects to transform how clients work. You will collaborate with cross-functional teams to create experience design deliverables and facilitate workshops.

What you will do

• Deliver and design technology projects to transform how clients work.
• Collaborate with cross-functional teams to create journey maps, service blueprints, roadmaps, prototypes and design systems.
• Facilitate workshops and develop unique design strategies for products.
• Take part in making strategic decisions at the portfolio level.
• Apply research methods such as context analysis, moderated interviews, experiments and user tests.
• Set up design hypotheses for delivery teams.
• Assess and communicate project scope, risks and updates.
• Balance client and Thoughtworker expectations by communicating deliverables.
• Support less-experienced designers.
• Advocate experience design expertise at conferences, webinars and meetups.

Required qualifications

• At least 7 years of experience in experience design.
• Specialities in at least three areas such as user research, service design, digital product design, interface design, visual design or other design-related disciplines.
• Comfortable leading and advising research activities using methods such as contextual inquiry, moderated interviews, experiments and user testing.
• Experienced storyteller able to present research methods and findings to stakeholders.
• Ability to design solo or collaborate with designers and developers.
• Understand stakeholder management and liaise between clients and key stakeholders.
• Ability to communicate and define project roles to design teammates.
• Share a portfolio link that showcases expertise in digital products - web and mobile.

Nice to have

• Enterprise / SaaS Experience in your field

Benefits

• Interactive tools for career development
• Numerous development programs

Before you apply

• Position is open for Singapore Citizens or Singapore Permanent Residents.

About the company

Thoughtworks is a technology consultancy that integrates experience design with agile software delivery. They have delivered impact for over 30 years by helping clients solve complex business problems with technology.