Director - Delivery

The role

You will provide strategic and tactical leadership across India-distributed Service Line engagements. You will oversee end-to-end delivery execution and act as a strategic consulting advisor to senior executive leaders.

What you will do

• Oversee end-to-end delivery execution for all Service Line engagements operating out of the India Delivery Center across global regions.
• Partner with regional Service Line Leaders to co-solution and drive execution for India-distributed engagements.
• Champion modern delivery methodologies including AI Software Delivery Lifecycle and agentic workflows.
• Navigate complex commercial delivery structures such as fixed-fee, outcome-based, and gain-share models.
• Align with Go-To-Market and sales organizations to ensure proposed solutions mitigate execution risks.
• Act as a trusted executive-level advisor to internal and external stakeholders.
• Lead, mentor, and empower delivery leaders and senior technical talent.
• Maintain end-to-end operational accountability for portfolio health, governance, execution quality, and risk management.

Required qualifications

• 20+ years of industry experience managing expansive portfolio deliveries.
• Expertise in managing high-risk programs under fixed-fee, outcome-based, or gain-share commercial models.
• Experience leading programs built around the AI Software Delivery Lifecycle and integrating agentic workflows.
• Strong technical background for program accountability, technical solutioning, and risk mitigation.
• Experience partnering with sales and GTM teams on pre-sales solutioning, staffing design, and risk alignment.
• Top-tier management and consulting capabilities for executive-level engagement and strategic advisory.
• Track record of leading delivery teams within matrixed structures.
• Significant experience in people management of senior technical and delivery management leaders.
• Ability to lead, organize, and deliver commitments on time and within budget in ambiguous, high-velocity environments.
• Strong context-switching capabilities and empathy.

Benefits

• Interactive tools for career development
• Numerous development programs

About the company

Thoughtworks is a technology consultancy that has delivered impact for over 30 years. It is a dynamic and inclusive community of colleagues working to solve complex business problems with technology.