Principal Product Manager

The role

This Technical Product Manager will lead products that help healthcare providers manage the revenue cycle. You will connect billing and operations needs with engineering delivery to turn complex requirements into software.

What you will do

• Own the product vision, roadmap, and prioritized backlog for revenue cycle capabilities.
• Partner with providers, billing specialists, finance leaders, and operations teams to map workflows.
• Define requirements and acceptance criteria for capabilities like eligibility verification and claims management.
• Work with engineering and architecture teams on system integrations, data flows, and automation.
• Break complex initiatives into deliverable increments and make tradeoffs.
• Collaborate with design and research teams to make workflows efficient for users.
• Establish product measures including clean claim rate and denial rate.
• Lead discovery, stakeholder reviews, demonstrations, and release planning.
• Coordinate with compliance and subject matter experts as payer requirements change.

Required qualifications

• 5+ years of product management experience, including significant experience with healthcare software or revenue cycle management.
• Working knowledge of the healthcare revenue cycle, from intake and eligibility through claims, payment, and denial resolution.
• Experience translating operational workflows into product requirements, user stories, acceptance criteria, and measurable outcomes.
• Ability to discuss APIs, integrations, data models, and system dependencies with technical teams.
• Strong stakeholder management skills across clinical, operational, financial, and engineering groups.
• Experience leading product discovery and delivery in an Agile environment.

Nice to have

• Experience with home health, hospice, post-acute care, or other provider-based healthcare settings.
• Familiarity with payer rules, electronic claims and remittance workflows, and healthcare data exchange.
• Experience modernizing legacy applications or introducing automation into high-volume operational processes.
• Comfort using data and workflow analytics to identify root causes and evaluate product improvements.

Benefits

• Interactive tools
• Numerous development programs

About the company

Thoughtworks is a technology consultancy that has delivered impact for 30+ years. They are a dynamic and inclusive community of colleagues revolutionizing tech.