Business Development Account Manager

The role

This person will develop new business and manage customer relationships through field-based prospecting. They will visit commercial and institutional facilities to sell door installation, repair, and maintenance services.

What you will do

• Identify and pursue new commercial and institutional customers through in-person prospecting, cold calling, referrals, and networking.
• Regularly visit commercial facilities to introduce services and capabilities.
• Build relationships with facilities managers, maintenance directors, and property managers.
• Develop and execute a territory prospecting plan.
• Convert prospects into active customers.
• Maintain and grow relationships with acquired customers.
• Identify opportunities for additional repair, service, replacement, and installation work.
• Promote and sell recurring preventative maintenance agreements.
• Conduct site visits, assess customer needs, and prepare estimates and proposals.
• Utilize ServiceTitan CRM to document activities and manage the sales pipeline.

Required qualifications

• Previous business-to-business (B2B) sales experience.
• Demonstrated ability to prospect, develop new relationships, and generate sales opportunities.
• Strong communication, interpersonal, and organizational skills.
• Self-motivated, dependable, and comfortable working independently in the field.
• Willingness to conduct regular in-person prospecting and customer visits.
• Ability to manage multiple accounts, opportunities, and follow-up activities.
• Comfortable using CRM software and standard business technology.
• Valid driver's license and ability to travel throughout the assigned territory.

Nice to have

• Experience selling commercial services, building maintenance, construction services, or other facility-related products and services.
• Existing relationships with facilities managers, maintenance directors, or commercial property managers.
• Experience with commercial doors, automatic doors, overhead doors, or architectural hardware.
• Experience preparing service or installation estimates.
• Familiarity with ServiceTitan or similar CRM software.

Benefits

• Competitive base salary plus commission.
• Opportunity to earn additional income through new customer acquisition and account growth.
• Monthly vehicle allowance.
• Company-provided cell phone and laptop.
• Industry and product training.
• Support from an established service and installation team.
• Opportunity to build and manage a long-term customer portfolio.

About the company

Thomas Door is an established commercial door company serving businesses and facilities throughout Central Ohio. They specialize in commercial door installation, repair, service, and preventative maintenance.