Director, Client Service

The role

You will provide oversight to a portfolio of accounts and lead a team to drive account growth. You will manage client relationships, develop portfolio goals, and advocate for product needs with internal stakeholders.

What you will do

• Provide oversight to a portfolio of accounts and participate in key client meetings.
• Lead the development of portfolio-specific goals and track progress.
• Motivate and empower a team to drive consistent YoY account growth.
• Manage team bandwidth and report progress against goals to management.
• Identify future leaders and grow talent on the team.
• Identify opportunities to leverage capabilities to drive revenue growth.
• Advocate internally with senior cross-functional stakeholders for clients' product needs.
• Develop trusting and productive relationships with key stakeholders.
• Maintain strong cross-functional relationships with Sales and Trading leaders.
• Collaborate with functional leaders to solve business challenges and drive efficiency.

Required qualifications

• 8+ years of relevant professional experience
• 4+ years of programmatic experience in trading or hands-on-keyboard function
• Experience in developing, nurturing and managing client relationships
• Proven track record of driving revenue growth with large customer accounts
• 4+ years of strong management and leadership skills through a collaborative team approach
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups
• Ability to execute and coach others to execute in a fast-paced environment
• Effective time management and prioritization skills
• Ambition to develop personally and nurture the development of others
• Excellent influencing and negotiation skills
• Highly organized with a strong attention to detail

Nice to have

• Enterprise or B2B experience

Benefits

• Comprehensive healthcare including medical, dental, and vision with premiums paid in full for employees and dependents
• Retirement benefits such as a 401k plan and company match
• Short and long term disability coverage
• Basic life insurance
• Well-being benefits
• Reimbursement for certain tuition expenses
• Parental leave
• Sick time of 1 hour per 30 hours worked
• Vacation time up to 120 hours thru the first year and 160 hours thereafter
• Around 13 paid holidays per year
• Employee Stock Purchase Plan to purchase stock at a discount

About the company

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising. Its technology helps advertisers reach audiences across the open internet.