Account Manager

The role

The Account Manager will manage and grow a roster of key accounts by building client relationships and providing strategic recommendations. This role involves collaborating with Trading, Business Development, and Product Management teams to onboard customers and enhance the platform.

What you will do

• Manage and grow a roster of key accounts by building strong client relationships
• Provide strategic recommendations and exceptional client service
• Collaborate with the Trading team to onboard new customers and provide data driven insights
• Collaborate with the Business Development team to identify ways to grow current accounts
• Become an expert on the use and best practices on The Trade Desk platform
• Offer insights to clients on how to improve campaigns and meet KPIs
• Provide continual training to clients as new features are added
• Work with Product Management to help define features and drive enhancements
• Help build the Client Services practice by creating training materials, best practices, sales materials and customer facing guides

Required qualifications

• Outstanding troubleshooting, analytical, and problem-solving abilities
• Ability to collaborate cross-functionally in a fast-paced start-up environment
• Proven track record of growing accounts by forging a strong relationship with clients
• Effective time management skills
• Ability to prioritize and meet deadlines
• Ability to collaborate across multiple teams and internal stakeholders
• Ability to work independently on daily tasks
• Willingness to travel alongside a team up to 25% of the time

Nice to have

• 2 + years of consultative, client-facing work with online advertising experience preferred

Benefits

• Comprehensive healthcare including medical, dental, and vision with premiums paid in full for employees and dependents
• Retirement benefits such as a 401k plan and company match
• Short and long term disability coverage
• Basic life insurance
• Well-being benefits
• Reimbursement for certain tuition expenses
• Parental leave
• Sick time of 1 hour per 30 hours worked
• Vacation time up to 120 hours thru the first year and 160 hours thereafter
• Around 13 paid holidays per year
• Employee Stock Purchase Plan to purchase stock at a discount

About the company

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising. Its technology helps advertisers reach audiences across the open internet.