Account Manager

The role

You will manage and grow a roster of key accounts by building client relationships and providing strategic recommendations. You will collaborate with Trading, Business Development, and Product Management teams to onboard customers and improve the platform.

What you will do

• Manage and grow a roster of key accounts by building strong client relationships
• Provide strategic recommendations and exceptional client service
• Collaborate with the Trading team to onboard new customers and provide data driven insights
• Collaborate with the Business Development team to identify ways to grow current accounts
• Become an expert on the use and best practices on The Trade Desk platform
• Offer insights to clients on how to improve campaigns and meet KPIs
• Provide continual training to clients as new features are added
• Work with Product Management to help define features and drive enhancements
• Help build the Client Services practice by creating training materials, best practices, sales materials and customer facing guides

Required qualifications

• 2 + years of consultative, client-facing experience in Ad Tech/Digital Marketing/ Programmatic experience
• Outstanding troubleshooting, analytical, and problem-solving abilities
• Ability to collaborate cross-functionally in a fast-paced start-up environment
• Proven track record of growing accounts by forging a strong relationship with clients
• Effective time management skills
• Ability to prioritize and meet deadlines
• Ability to collaborate across multiple teams and internal stakeholders
• Ability to work independently on daily tasks
• Willingness to travel alongside a team up to 25% of the time

Nice to have

• Trade Desk platform experience

About the company

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising. Its technology helps advertisers reach audiences across the open internet.