Senior QA Manager

The role

The Senior QA Manager, FSQR will develop and implement processes for internal and external Quality Management Systems. This person will oversee food safety and quality programs at third-party manufacturing partners and provide technical guidance to cross-functional teams.

What you will do

• Own the execution of Food Safety and Quality programs at third-party manufacturing partners
• Lead Root Cause Analysis and implement Corrective and Preventive Actions (CAPA)
• Provide food safety expertise and guidance to manufacturing site operations
• Oversee the implementation and optimization of the microbiological program
• Support investigations and resolution of escalated complaints involving regulatory agencies
• Make risk-based food safety decisions to ensure compliance
• Conduct food safety, quality, and regulatory risk assessments and audits
• Analyze data to identify trends and guide improvements
• Monitor and evaluate contract manufacturers
• Lead cross-functional teams to drive adherence to food safety initiatives

Required qualifications

• 10+ years of experience in Food Safety & Quality within the human food industry and manufacturing environments
• Deep knowledge of FDA, USDA, and GFSI compliance standards
• 3+ years of direct experience managing food safety programs at third-party manufacturing sites
• Strong background in food product development, production processes, and core food safety principles
• Bachelor’s or Master’s degree in Microbiology, Food Safety, Quality Management, or a related field
• Expert understanding of FDA and USDA regulations and documentation requirement
• Certified in PCQI and HACCP (including Seafood HACCP)
• Experienced in conducting food safety audits and applying Lean Manufacturing tools for root cause analysis
• Excellent communication skills, including presenting, report writing, and training
• Willing and able to travel 30–50%
• Proficient in Microsoft Office and Google Workspace
• Skilled in using statistical and analytical tools

Nice to have

• ASQ certification

Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO
• Discounted fresh food for your pup

Before you apply

• Must be based in or willing to relocate to the New York City metropolitan area

About the company

The Farmer’s Dog is a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. The company aims to improve the pet food industry through a direct-to-consumer business model.