Chief of Staff to Chief Operating Officer (COO)

The role

As Chief of Staff, you will act as the right-hand to the Chief Operating Officer and their management team. You will support decision-making, manage communication flows, coordinate the leadership team, and lead global strategic projects.

What you will do

• Act as a strategic thought partner and advisor to the COO
• Prepare the COO for meetings with the Executive Leadership Team
• Manage inbound and outbound communication for the COO
• Provide real-time access to critical reports and dashboards
• Facilitate and coordinate the COO's direct reports
• Drive the coordination and tracking of OKRs
• Assist in optimizing team headcount and resource allocation
• Build relationships with senior stakeholders like Country Managers
• Own and coordinate the global Operations budget process
• Lead high-impact, cross-functional strategic projects

Required qualifications

• Master’s degree in Economics
• 8-10 years of experience, including time in a strategic consulting role, Chief of Staff position, or business management function
• Strong business acumen and a cross-functional mindset
• Excellent analytical skills with confidence in handling numbers and complex information
• Strong interpersonal and diplomatic skills
• Exceptional verbal and written communication skills
• Highly organized project manager
• Detail-oriented and deadline-driven
• Fluency in English and Spanish
• Proficiency in at least one additional European language (Italian, French, etc.)

Nice to have

• MBA
• Experience in a tech company

Benefits

• An awesome team
• Flexible working environment
• Up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely
• Competitive fixed salary and bonus
• Lunch vouchers available for each working day
• International teams and a multicultural environment
• Highly inclusive working environment
• Lifestyle benefits to reimburse expenses related to physical and leisure activities, family support, travel etc
• Continuous learning and development programs
• Free access to the Calm app
• Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• A program dedicated to helping you have the best work/life balance

About the company

TheFork is a leading restaurant booking platform in Europe that connects diners with restaurants. It operates across 11 countries with a people-first culture.