Account Executive, Group Sales

The role

This individual will prospect and sell group ticket packages to South Florida businesses, membership organizations, and clubs. They will maximize revenue and build client relationships by leveraging ticket products and Fan Experience Packages.

What you will do

• Develop and implement targeted sales strategies for group ticket packages
• Execute sales campaigns for new business, renewals, and upselling
• Conduct outbound sales efforts including phone calls, emails, and in-person appointments
• Identify new business through cold calling, networking, referrals, and community engagement
• Service and cross-sell existing group ticket clients
• Conduct in-venue appointments and group experience tours
• Handle incoming inquiries from prospects and clients
• Complete 70+ touchpoints daily
• Use CRM and ticketing platforms to manage pipelines and reporting
• Participate in game day activities and assigned duties

Required qualifications

• Demonstrated success in prospecting, pipeline management, and closing new business
• Commitment to delivering exceptional client experiences
• Strong interpersonal, verbal, and written communication abilities
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Highly detail-oriented with ability to manage multiple priorities
• Strong work ethic, ability to thrive in adversity, and a collaborative mindset
• Willingness and ability to work evenings, weekends, and holidays

Nice to have

• Previous experience in sales, preferably within sports, live entertainment, or hospitality
• Proven ability to meet or exceed revenue targets in a fast-paced, high-volume environment
• Bilingual in English and Spanish
• Familiarity with ticketing platforms (SeatGeek, Unify) and Salesforce CRM
• Bachelor's degree in Business, Marketing, Sports Management, or a related field

About the company

The Florida Panthers are a National Hockey League franchise and back-to-back Stanley Cup Champions. The organization focuses on delivering an elite guest experience and building a world-class sports and entertainment platform.