Account Executive, Concert & Event Sales

The role

This individual will sell Premium Seating, Concert Memberships, and Suite Rentals for concerts, family shows, and special events. The role involves prospecting, building client relationships, and managing sales pipelines for Amerant Bank Arena and War Memorial Auditorium.

What you will do

• Develop and implement sales strategies for Premium Seating, Concert Memberships, and Suite Rentals
• Execute sales campaigns to drive new business, renewals, and upselling
• Conduct proactive prospecting, lead generation, and closing activities
• Identify and pursue new business through cold calling, networking, referrals, and community engagement
• Build and maintain strong relationships with clients
• Conduct in-venue appointments and premium space tours
• Handle incoming inquiries from sales prospects and existing clients
• Complete 70+ touchpoints daily including calls, emails, text messages, and appointments
• Use CRM and ticketing platforms to manage pipelines and track engagement
• Optimize premium inventory for concerts, Florida Panthers games, and special events

Required qualifications

• Previous experience in sales
• Demonstrated success in prospecting, pipeline management, and closing new business
• Strong interpersonal, verbal, and written communication abilities
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Highly detail-oriented with the ability to manage multiple priorities
• Willingness and ability to work evenings, weekends, and holidays

Nice to have

• Experience within sports, live entertainment, or hospitality
• Ability to meet or exceed revenue targets in a fast-paced, high-volume environment
• Familiarity with ticketing platforms (SeatGeek, Unify, Amplify) and Salesforce CRM
• Bilingual in English and Spanish
• Bachelor's degree in Business, Marketing, Sports Management, or a related field
• Proven track record exceeding revenue targets in a high-volume sales environment

About the company

The Florida Panthers are a National Hockey League franchise. The organization operates four facilities in Broward County including Amerant Bank Arena and War Memorial Auditorium.