Retail Supervisor

The role

The Retail Supervisor assists in overall in venue retail at the IceDen. This person drives sales, manages staff, and assists guests with equipment fittings and purchases.

What you will do

• Assisting in overall in venue retail at the Ice Den
• Drives sales and initiatives
• Utilizes reports to assist in loss prevention and reordering merchandise
• Maintains pro-shop as merchandised
• Training of all staff on business operations, skate and equipment fittings, skate sharpening and repairs
• Assisting in the recruitment, hiring, training and management of staff
• Coordinate and manage invoices, billing, purchasing and tracking departmental budgets
• Oversee and manage scheduling and payroll
• Supervises retail sales associates
• Processes sales on point of sale

Required qualifications

• Supervisory experience
• Retail experience
• Familiar with hockey and figure skating equipment fittings, repairs, and sharpening
• Highly organized with the ability to multi-task
• Self-starter with a high degree of enthusiasm, creative vision and ability to lead in a high-stress environment
• Be able to make decisions in a fast-paced atmosphere
• Strong interpersonal communication skills
• Familiar with operating point of sale system

About the company

The Florida Panthers are a National Hockey League franchise. The organization focuses on delivering an elite guest experience and building a world-class sports and entertainment platform.