National Account Manager (Retail) - Myprotein

The role

The National Account Manager will drive growth across the Retail and Grocery channel. This person will manage key national retail accounts and develop strategic customer partnerships to deliver sales and profit growth.

What you will do

• Manage and develop relationships with key Grocery and Retail customers across the UK market.
• Deliver sales, margin, and distribution targets in line with annual business objectives.
• Create and execute Joint Business Plans (JBPs) to support long-term customer growth.
• Lead commercial negotiations including pricing, promotional activity, range reviews, and new product listings.
• Identify opportunities to grow category performance, increase market share, and improve customer profitability.
• Collaborate cross-functionally with marketing, category, supply chain, finance, and demand planning teams.
• Analyse customer performance, market trends, and competitor activity to inform commercial strategy.
• Manage forecasting, promotional planning, and account performance reporting.
• Build strong relationships with buyers, category managers, and senior retail stakeholders.
• Support the successful launch and distribution of new products across retail channels.

Required qualifications

• Proven experience in National Account Management within FMCG or Consumer Goods.
• Experience managing major Grocery or Retail accounts.
• Strong commercial acumen with a track record of delivering growth targets.
• Excellent negotiation and influencing skills.
• Strong analytical and forecasting capability.
• Ability to build trusted customer relationships at multiple levels.
• Highly organised with excellent project and time management skills.
• Comfortable working within a fast-paced and commercially driven environment.

Nice to have

• Experience managing accounts such as Tesco, Sainsbury’s, Morrisons, Asda, Waitrose, Co-op, or Ocado.
• Understanding of category management principles and retailer processes.
• Experience within health & wellness, snacking, beverages, or high-growth FMCG brands.
• Familiarity with syndicated data platforms such as Nielsen or Circana.

Benefits

• Access bespoke development programmes.
• Continued development through an upskilling programme.
• 25 days annual leave plus bank holidays.
• Day off on your birthday.
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.
• Access to face-to-face and virtual appointments with an in-house GP.
• Access to 247 Employee Assistance Programme (EAP) provided by Bupa.
• State-of-the-art on-site gym.
• Access to on-site physio.

About the company

THG is a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Their portfolio includes brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty.