Ecommerce Manager Japan - THG Nutrition | Myprotien

UK, Manchester. Posted 5 months ago

The role

You will take ownership of Japan's digital trading performance and customer journey. You will develop ecommerce growth strategies and manage day-to-day trading performance for the Japanese market.

What you will do

Develop and execute the ecommerce growth strategy for the Japan market
Drive revenue growth, conversion optimisation, and customer acquisition initiatives
Manage day-to-day trading performance across the Japanese ecommerce platform
Optimise product merchandising, site navigation, and landing pages
Build promotional calendars aligned with seasonal campaigns and product launches
Partner with paid media, CRM, SEO, and affiliate teams
Improve website UX and customer purchase journey
Implement A/B testing and conversion rate optimisation initiatives
Monitor daily, weekly, and monthly ecommerce KPIs
Ensure all ecommerce content and campaigns are fully localised for Japanese consumers

Required qualifications

4+ years experience in ecommerce, digital trading, or online retail management
Proven track record driving online revenue growth in ecommerce businesses
Strong understanding of ecommerce KPIs including conversion rate, AOV, CAC, retention, and ROAS
Experience managing website merchandising and digital trading calendars
Strong analytical skills with experience using Google Analytics, Shopify, Adobe Analytics, or similar platforms
Experience working cross-functionally with marketing, CRM, and product teams
Native or fluent Japanese language skills
Strong business-level English communication skills

Nice to have

Experience working in health, fitness, beauty, lifestyle, or FMCG brands
Experience in DTC (Direct-to-Consumer) ecommerce brands
Understanding of Japanese digital consumer behaviour and local ecommerce trends
Experience with CRO, A/B testing, and UX optimisation

Benefits

Access bespoke development programmes
Upskilling programme delivered in partnership with an industry-leading training provider
25 days annual leave plus bank holidays
Day off on your birthday
Enhanced maternity and paternity pay, depending on length of service
Up to 10 days compassionate leave
Buy back up to 3 days each year
2 days volunteer leave after 12 months
Access to face-to-face and virtual appointments with in-house GP
24/7 Employee Assistance Programme (EAP) provided by Bupa
State-of-the-art on-site gym
Access to on-site physio

About the company

THG is a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Their portfolio includes brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty.