Customer Account Planner | Bentley Labs

The role

The Customer Account Planner manages the order lifecycle from receipt through shipment. This person acts as the primary contact between Bentley Labs and customers to ensure production timelines and revenue targets are met.

What you will do

• Manage the order lifecycle from receipt through shipment
• Collaborate with Demand Planning to review customer forecasts
• Coordinate with Sales and Cost Accounting to confirm pricing structures
• Build and maintain strong customer relationships
• Process purchase orders in the MRP system
• Review Bill of Materials for accuracy and component shortages
• Create no-charge purchase orders for customer supplied components
• Partner with Receiving and Quality to verify material accuracy
• Participate in daily production meetings
• Support new product launches by coordinating timelines and materials

Required qualifications

• 3+ years in planning
• Strong analytical skills
• Advanced expertise with Microsoft Excel
• Ability to filter and prioritize information and identify risks
• Previous experience working cross functionally
• Ability to multi-task while accommodating changing priorities
• Knowledge of GMP, FDA and cosmetic industry standards

Nice to have

• Power BI knowledge
• VBA knowledge
• Project Management experience

About the company

THG is a global ecommerce group in beauty and sports nutrition. Bentley Laboratories is a beauty contract manufacturer based in Edison, NJ.