Thehutgroup
Beauty Brand Ambassador | LOOKFANTASTIC Store- Seasonal Temp
UK, Manchester. Posted a month ago
The role
The Brand Ambassador provides customer service and product knowledge at a LOOKFANTASTIC store. You will build customer relationships, drive sales, and maintain store standards.
What you will do
- Provide world class customer service and product knowledge
- Build customer relationships using CRM
- Create a warm and welcome environment for customers
- Resolve customer queries in a timely and professional manner
- Support and be involved in events internally and externally
- Achieve personal set goals and KPI's
- Drive sales through the customer journey
- Drive service, sales, loyalty and appointments
- Ensure perfect store standards and hygiene
- Assist in the update and maintain VM of all brands
Required qualifications
- Strong passion for beauty and customer service
- An always on approach when at work
- Strong beauty knowledge and makeup application to self and others
- Strong communication skills
- Full availability including weekends and bank holidays
Nice to have
- Beauty retail experience
About the company
THG is a global ecommerce group. Its portfolio includes retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty.