Ecommerce Manager (UK) - THG Nutrition | Myprotein

The role

You will own the UK ecommerce trading strategy for Myprotein to drive growth and performance. You will optimize website performance and deliver customer experiences for fitness, sports nutrition, and active lifestyle customers.

What you will do

• Own day-to-day UK ecommerce trading performance to deliver revenue and profitability targets.
• Develop and execute trading plans, promotional calendars and product launches.
• Plan campaigns around key UK trading moments.
• Identify opportunities to increase conversion, average order value and repeat purchases.
• Align pricing, promotions, stock availability and product assortment with UK customer demand.
• Monitor sales and margin performance.
• Optimize the customer journey across mobile and desktop.
• Deliver effective Arabic and English content, product pages and campaigns.
• Improve conversion through A/B testing, landing page optimisation and checkout enhancements.
• Track key ecommerce metrics and produce regular reporting.

Required qualifications

• 3–5+ years’ experience in ecommerce, digital trading or online retail.
• Experience trading across UK markets.
• Strong understanding of ecommerce KPIs, conversion rate optimisation, customer journeys and digital performance.
• Experience using ecommerce platforms such as Shopify, Magento or similar.
• Strong analytical skills, with experience using Google Analytics and reporting tools.
• A commercial mindset and a proven ability to drive online revenue growth.
• Experience delivering localised customer experiences across multiple markets.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Nice to have

• An interest in fitness, sports nutrition and active lifestyles; experience in these categories would be an advantage.

Benefits

• Access bespoke development programmes designed by our in-house Learning & Development team.
• Develop your expertise through our upskilling programme.
• 25 days’ annual leave plus bank holidays.
• Enjoy your birthday off.
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days’ compassionate leave.
• Option to buy up to 3 additional days of annual leave each year.
• Unlock 2 days of volunteer leave after 12 months.
• Access to face-to-face and virtual appointments with our in-house GP.
• Access to our 24/7 Employee Assistance Programme, provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physiotherapist.

About the company

THG is a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Their portfolio includes brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty.