Senior Ecommerce Manager (UK) - Myprotein

The role

You will own the commercial performance of Myprotein's UK website. You will set the UK ecommerce strategy and drive profitable growth through trading, customer experience, and onsite optimisation.

What you will do

• Own UK website performance across revenue, traffic, conversion, AOV, margin and profitability.
• Set and deliver the UK ecommerce trading strategy.
• Drive onsite trading and optimisation across merchandising, navigation, search, landing pages and promotional activity.
• Manage pricing and promotional investment.
• Lead forecasting and performance reviews.
• Use customer insight, competitor activity and market trends to inform commercial decisions.
• Partner with Marketing, CRM, Brand, Product, UX, Technology, Supply Chain and Finance.
• Drive improvements across the customer journey.
• Lead testing and optimisation initiatives.
• Champion AI, automation and analytics.

Required qualifications

• Significant experience in ecommerce, digital trading or online retail.
• Proven track record of owning website performance and delivering profitable commercial growth.
• Strong understanding of ecommerce trading metrics, including revenue, conversion, AOV, margin and customer lifetime value.
• Experience developing and executing trading strategies and onsite optimisation plans.
• Strong commercial judgement.
• Highly analytical and data-driven.
• Proactive and autonomous.
• Proven ability to influence senior stakeholders and lead cross-functional teams.
• Experience in testing, optimisation and continuous improvement.
• Confident using BI and ecommerce analytics tools.
• Clear communicator.

Nice to have

• Ideally within a fast-paced DTC or consumer business
• An interest in leveraging AI and automation to improve performance

Benefits

• Access bespoke development programmes
• Upskilling programme delivered in partnership with an industry-leading training provider
• 25 days’ annual leave plus bank holidays
• Birthday off
• Enhanced maternity and paternity pay, depending on length of service
• Up to 10 days’ compassionate leave
• Option to buy up to 3 additional days of annual leave each year
• 2 days of volunteer leave after 12 months
• Access to face-to-face and virtual appointments with our in-house GP
• Access to our 24/7 Employee Assistance Programme, provided by Bupa
• State-of-the-art on-site gym
• Access to our on-site physiotherapist

About the company

THG is a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Their portfolio includes brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty.