Themaritimeaquarium
Aquarium Floor Guide
Norwalk, Connecticut. Posted 18 days ago
The role
Educational guides serve as ambassadors to provide knowledge and engagement for Aquarium guests. This role involves working with diverse audiences through programs, tours, and interactive stations.
What you will do
- Work with diverse audiences in a variety of settings
- Greet guests and engage them in conversations and activities
- Present animal training and feeding demonstration talks
- Lead Aquarium tours and public engagement programs
- Engage with guests at touch pool interactive stations
- Present live animal encounters
- Facilitate mission celebration events
- Facilitate play in the Sea & Discover Zone
- Oversee craft or other Aquarium interactive carts
- Lead birthday parties
Required qualifications
- At least 18 years of age or older
- High School Diploma or GED
- Comfortable working with a diverse population including groups of children
- Comfortable and confident with public speaking and utilization of microphones
- Ability to communicate effectively in noisy, crowded situations
- Outgoing personality and enthusiastic, flexible attitude
- Willingness to learn
- Ability to multitask and exhibit good judgment
- Ability to function independently or with a supervisor to control guest challenges and expectations
- Strong desire to provide exceptional guest experiences
- Ability to work in a fast-paced environment
- Ability to stand for extended periods of time and move large objects
Nice to have
- Interpretive training and experience
Benefits
- Retirement Benefits and Plans
- Paid Leave (Sick Time)
- Employee Assistance Program
- Free Single Membership to the Maritime Aquarium
About the company
The Maritime Aquarium is the second largest family attraction in Connecticut and hosts nearly 450,000 guests annually. Its mission is to ignite a connection to Long Island Sound and the ocean.