Claims Consultant

The role

The Claims Consultant assists clients with claim reporting, coverage analysis, and monitoring complex claims. They provide ongoing consultation and act as an advocate for claim resolution.

What you will do

• Assist client with claim reporting by establishing best practices and collecting information.
• Analyze potential coverage and submit claims on behalf of clients.
• Provide ongoing consultation and monitoring of open complex claims.
• Support and guide clients through the carrier claim process.
• Act as an advocate for the best and most expedient resolution of claims.
• Analyze policy language to determine avenues to seek coverage.
• Conduct in-depth review of all coverage positions.
• Conduct formal client onboarding to assist in development of internal claim administration processes.
• Facilitate and participate in claim reviews to communicate disposition strategies and financial developments.
• Provide ongoing proactive solutions to meet clients needs.

Required qualifications

• Bachelor’s degree in business or related area; work equivalent
• Property & Casualty license (or ability to obtain)
• A minimum of 5-8 years experience in the insurance industry in a Claims or related position
• Sense of urgency
• Detail-oriented
• Excellent organizational and time management skills
• Ability to work independently with minimal supervision
• Ability to collaborate among the team daily
• Excellent verbal and written communication skills
• Professional presentation
• Proficient in the use of Microsoft Office Products: Excel, Word, Outlook
• High level knowledge of property/casualty insurance including coverage forms, legal issues, and claim protocols

About the company

The MJ Companies is a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. They maintain a best-in-class approach to risk management, employee benefits, and total rewards.