Senior Product Manager, Member Experience (Contract)

The role

You will own the daily product surface including the dashboard, portfolio tools, personalization, and mobile. You will drive member engagement and renewal by managing the Member Platform team backlog and onboarding processes.

What you will do

• Own member engagement as the core metric for renewal
• Anchor the Member Platform team for web and app
• Own the backlog and quality of the dashboard, portfolio tools, community, and mobile app roadmap
• Own onboarding and activation to ensure new members reach their first valuable action fast
• Build personalized experiences on top of the AI scoring engine
• Design and ship features to turn email habits into product habits
• Run a continuous member-research and usage-analytics practice
• Write specs for engineers and AI agents
• Bring business cases to the weekly product review

Required qualifications

• 5+ years of product management experience
• A committed active investor
• AI-native working style
• Strong product sense for daily-habit, engagement-driven experiences
• Strong stakeholder management
• Comfortable partnering with other product teams and marketing

Nice to have

• Experience building personalized or recommendation-driven product experiences

About the company

The Motley Fool is a purpose-driven financial services company on a mission to make the world smarter, happier, and richer. They have been helping people make better investment decisions for 30 years.