Sales Representative #301

The role

Sales Representatives sell tickets, memberships, and products to increase audience engagement and revenue. They support daily guest flow, capacity management, and school or group arrivals at the Museum's box office and other locations.

What you will do

• Sell tickets, memberships, and other offerings to meet sales goals.
• Support Museum initiatives for a welcoming environment.
• Maintain knowledge of Museum offerings, products, and ticketing systems.
• Handle cash and credit card payments responsibly.
• Deliver courteous and responsive guest service.
• Support daily Visitor Services operations including visitor flow and capacity control.
• Perform ticket scanning, validation, and school and group check-in.
• Assist with implementation of operational procedures.
• Participate in Museum OKR and training programs.

Required qualifications

• Experience in high guest volume, fast-paced settings.
• Proven experience multi-tasking in a calm and efficient manner.
• Ability to match guest interest to Museum offerings and upsell additional offerings.
• Proven ability to maintain accuracy in cash handling.
• Ability to sit, stand, and walk for extended periods.
• Ability to bend, reach, and occasionally lift or move materials and supplies weighing up to 25 pounds.

About the company

The Museum of Science is one of the world's largest science centers and New England's most attended cultural institution. It aims to inspire a lifelong love of science in everyone.