Volunteer Supervisor

The role

The Volunteer Supervisor will grow the In-Gallery Learning Volunteer Program and support volunteers through recruitment, onboarding, training, and check-ins. This person will also develop new programming and update current programs to leverage volunteer skills.

What you will do

• Ensure smooth operations of the IGL Program and spaces.
• Provide a supportive and productive environment for IGL volunteers and staff.
• Provide guidance and support for volunteers and staff on shift.
• Supervise the daily relationship between staff and volunteer educators.
• Communicate program schedules and changes.
• Lead shift check-ins as a member of a team of IGL Leads.
• Plan and deliver high-quality volunteer trainings on best practices.
• Assist with the IGL educator training program as a mentor and activity trainer.
• Contribute to the upkeep and maintenance of the IGL program and spaces.

Required qualifications

• Detail oriented in record keeping, maintaining training notes and materials, and space and program upkeep.
• Comfort leading check-ins and discussions.
• Comfort communicating schedules and plans.
• Comfort collaborating with other staff and volunteers.
• Comfort working with the public in the museum.
• Ability to adjust quickly to changing factors including staff, program, and training changes.
• Ability to maintain composure and leadership under time and staffing constraints.
• Comfort with supporting visitors, staff, and volunteers in a positive, engaging manner.
• Comfort with large crowds of people in an active, dynamic environment.
• Ability to stand, walk, bend, and reach while setting up, maintaining, and cleaning up program spaces.
• Ability to push, pull, lift, and move tables, program equipment, and bins of supplies weighing up to 30 pounds.

About the company

The Museum of Science is one of the world's largest science centers and New England's most attended cultural institution. It aims to inspire a lifelong love of science in everyone.