Theoncologyinstitute
Front Office Associate Outpatient Oncology Bilingual
Los Angeles, California, United States. Posted 3 days ago
The role
You will greet and check in patients, collect co-pays and payments, and gather health history and current medications. You will also schedule appointments and answer incoming phone calls at Starling Oncology's outpatient oncology front office.
What you will do
- Greet and check in patients, collect co-pays and payments.
- Interview patients to gather health history and current medications (health screening).
- Schedule appointments and answer incoming phone calls.
- Promote the company's standards for exceptional customer service.
- Maintain confidentiality and security of organizational information, including financial and client information.
- Participate in mandatory staff meetings as needed.
- Perform other duties as assigned.
Required qualifications
- High school diploma or G.E.D.
- Willing and able to work assigned shifts at multiple clinic locations and drive between clinics.
- Patient-focused and compassionate.
Nice to have
- Bilingual in Spanish and English.
- 1 year of experience as a medical receptionist.
Benefits
- Mileage reimbursed when driving between clinics.
Before you apply
- After applying, you receive a text message to schedule a same-day interview with an AI Recruiting Assistant that records responses and may use automated tools to support review. These tools do not mak
About the company
Starling Oncology (NASDAQ: STLN), formerly The Oncology Institute, provides value-based cancer care in the community setting. It reports more than 400 employed and network clinicians and over 100 clinics across five states.