Experience Team Member

Alight Fullerton, Fullerton, California, United States. Posted 5 months ago

The role

The Experience Team Member combines marketing, relationship building, administration, and customer service. This person will provide tours, execute sales initiatives, and assist with property administration.

What you will do

Prioritize interactions and communication with customers
Provide community and amenity tours
Provide feedback on sales barriers and customer objections to management team
Execute sales and engagement initiatives as outlined by management
Provide recommendations on local marketing opportunities and messaging
Assist with social media and communication on various platforms
Assist with planning, promoting and executing customer experience and engagement initiatives
Log, file and retrieve customer packages
Assist with general housekeeping for the office, clubhouse, grounds and amenities
Schedule and follow up on maintenance requests

Required qualifications

Customer-centric mindset
Agility & flexibility with a frequently changing environment
Great communication & interpersonal skills with a diverse population
Reliability & self-discipline
Availability to work during summer, holidays, and Turn periods

Benefits

Discretionary annual bonus
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401k Matching
Paid Maternity Leave

Before you apply

Must be eligible to work in the United States
Not able to sponsor visas

About the company

The Scion Group LLC is in student living. The company provides equal employment opportunities to all employees and applicants.