Assistant General Manager

The role

The Assistant General Manager assists the General Manager with the supervision of all business functions related to operations. This role involves staff leadership, property administration, facilities management, financial performance, and customer experience.

What you will do

• Provide leadership and coaching for staff performance
• Assist with attracting, hiring, retaining and training team members
• Ensure staff are trained and compliant with Fair Housing, safety and company policies
• Manage the development of and adherence to the property onsite schedule
• Prepare, respond and advise on community aspects including market, physical condition, policies, procedures and onsite emergencies
• Deliver legal and resident notices and file evictions
• Assist with planning and leading annual Turnover processes
• Manage resident accounts and utility billing
• Ensure move-in, room assignments, transfer and move-out processes are executed
• Maintain property appearance, facilities, and curb appeal

Required qualifications

• Exceptional written and verbal communicator
• Meticulous detail orientation
• Customer-centric mindset
• 1+ years’ experience working at living communities/property management

Nice to have

• Proficient in Property Management Systems (Entrata preferred)

Benefits

• FLSA Status Exempt
• Discretionary annual EOY bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternity Leave

Before you apply

• Must be eligible to work in the United States
• Not able to sponsor visas
• Submit a cover letter including understanding of the job, reasons for being a good fit, strengths, and areas for development

About the company

The Scion Group LLC is in the student living industry.