Assistant Community Manager

The role

The Assistant General Manager assists the General Manager with the operational and financial performance of a student living asset. This role involves leading staff, managing resident accounts, and ensuring property maintenance and customer experience.

What you will do

• Provide leadership and coaching for staff performance
• Assist with attracting, hiring, retaining and training team members
• Ensure staff are trained and compliant with Fair Housing, safety and company policies
• Manage the property onsite schedule including after hour on-call shifts
• Prepare, respond and advise on community aspects including market, physical condition, policies, and emergencies
• Deliver legal and resident notices and file evictions
• Assist with executing annual Turnover processes
• Manage resident accounts, utility billing, and accounts receivables
• Ensure move-in, room assignments, transfer and move-out processes are executed
• Maintain property appearance, facilities, and curb appeal

Required qualifications

• Exceptional written and verbal communicator
• Meticulous detail orientation
• Customer-centric mindset
• 1+ years’ experience working at living communities/property management

Nice to have

• Proficient in Property Management Systems (Entrata preferred)

Benefits

• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Before you apply

• Must be eligible to work in the United States
• We are not able to sponsor visas

About the company

The Scion Group is a leading owner, operator and advisor of student housing in North America. They focus on providing unique experiences and creating communities for student living.