Leasing Consultant, Full-Time

The role

The Experience Team Member (leasing consultant) gives customer tours and handles sales and engagement for a student living community. The role also covers property administration such as packages, office upkeep and maintenance requests.

What you will do

• Give community and amenity tours and prioritize customer communication
• Report sales barriers and customer objections to management
• Carry out sales and engagement initiatives set by management
• Recommend local marketing opportunities and messaging
• Help with social media and customer engagement on various platforms
• Plan, promote and run customer experience and engagement initiatives
• Represent the community positively and professionally
• Log, file and retrieve customer packages
• Help open, close and maintain the office, clubhouse, grounds and amenities
• Schedule and follow up on maintenance requests

Required qualifications

• Customer-centric mindset
• Agility and flexibility in a frequently changing environment
• Strong communication and interpersonal skills with a diverse population
• Reliability and self-discipline
• Availability to work during summer, holidays and Turn periods
• Exceptional problem-solving skills
• Strong work ethic

Benefits

• Discretionary annual bonus
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401k matching
• Paid maternal leave
• Parental leave
• Learning reimbursement opportunities

Before you apply

• Must be eligible to work in the United States
• The company cannot sponsor visas

About the company

The Scion Group is paving a path in student living. It describes its Experience Team Member role as essential to customer experience and community partnerships.