Rooms Division Manager​

The role

You will lead the Front Office, Housekeeping, and Maintenance teams. You will manage the Rooms experience for short and long stays by coaching managers and driving service quality.

What you will do

• Lead and inspire the Rooms teams, from Front Office to Housekeeping and Maintenance
• Coach managers and supervisors
• Create a culture of curiosity, teamwork and continuous improvement
• Drive the full Rooms experience
• Shape local guest experience strategies and contribute to bigger-picture ideas
• Partner with F&B, Membership and Commercial teams to streamline operations
• Respond to guest feedback with care
• Keep an eye on budgets, performance and opportunities to boost quality and revenue

Required qualifications

• 5-7 years of hotel experience, including leadership within Rooms or Front Office
• Background in hospitality management or a related field
• Ability to lead large teams
• Confidence using digital tools to streamline work and track results
• Strong communication skills in English and the local language
• Creative mindset

Benefits

• Work at a dynamic, multi-national company
• Work for a Certified B Corp company
• Potential for future growth
• Discounts in all properties in Europe for you, friends and family

About the company

TSH is a hybrid hospitality concept located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK. It offers student accommodation, long and short stay options, gyms, talks, events, rooftop bar, eat & drink escapes, community and coworking spaces.