Meeting and Events Intern

The role

You will support the commercial success and operational delivery of meetings and events. This includes sales support, event coordination, and hands-on operational involvement at the Florence Belfiore location.

What you will do

• Assist with handling enquiries, quotations and bookings through phone, email and third-party channels.
• Support the development of customer accounts to grow business.
• Help identify commercial opportunities through cross-selling and upselling.
• Prepare contracts, event orders, function sheets and all operational documentation.
• Coordinate with Banqueting, Front Office, F&B, Kitchen, Housekeeping and Technical teams.
• Be present during events to welcome clients, support the operational team, monitor event flow and resolve requests.
• Conduct site inspections and assist during client meetings.
• Follow up with guests before, during and after events.
• Cross-department support in Membership daily operations and acquisition.
• Contribute to the implementation of the local commercial strategy.

Required qualifications

• Currently enrolled in university.
• Fluent in Italian and English, both spoken and written.
• Excellent organizational skills.
• Great attention to detail.
• Proactive and flexible.
• Enjoys working in a fast-paced operational environment.
• Enjoys interacting with people and coordinating multiple stakeholders.
• Hands-on mindset.
• Commercially minded.
• Solution-oriented.
• Passionate about hospitality and events.
• Studying within the EU.

Nice to have

• University degree in Hospitality, Tourism, Event Management or Business

Benefits

• Amazing work environment with positive energy.
• On the job coaching and guidance.
• Opportunity to work and learn at a dynamic, young, international organisation.
• Access to TSH facilities, including restaurant and gym.
• Discount on Hotel stays and Food and Drinks.
• Wonderful workplace with fun colleagues.

About the company

TSH is a hybrid hotel concept offering student accommodation, long and short stay options, coworking spaces and facilities. The company operates in the Netherlands, Germany, Austria, Italy, France, Spain, Portugal and UK.